Shipping policy
1. Order Processing and Changes
Requests for cancellations, order changes, or address changes must be made by calling 305-477-5494. Email requests for changes or cancellations are not accepted or guaranteed. Additional fees may apply, and all orders are subject to a restocking fee.
2. Shipping from CORMAC
- Same Day Shipping Cut-Off: 12 PM EST is the cut-off time for same-day shipping.
- Carriers: LTL freight. Contact us if you require a specific carrier, additional fees may apply.
- Transit Times: Transit times are not guaranteed.
- Weekend/Holiday Consideration: Weekends/Holidays are not applicable.
- Refusal of Delivery: Results in additional fees for redelivery.
- Disclosure of Residential Addresses: Must be disclosed at the time of order, additional fees may apply.
- Commercial Sites Requirements: Must be commercially zoned with truck access, accessible loading dock, or forklift on-site.
- RESIDENTIAL DELIVERY EXTRA CHARGE $ 100,00
- Additional Fees May Apply If:
- Address is deemed residential by the carrier
- Original request did not include liftgate services
- Redelivery is required
- An appointment time is requested
- Shipment arrives severely damaged or tampered – note at the time of delivery, refuse delivery, and contact us immediately.
